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Special Internet Rate Price Guarantee
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Special
Internet Rate reservations booked through this site are
guaranteed to be the lowest rate you can find. If there
is a lower rate available for the same dates and the
same hotel, you must contact us prior to the property's
cancellation deadline of your "Special Internet Rate"
reservation. After verifying the lower rate, we will, at
our choice, either match the lower rate or cancel the
reservation without a cancellation fee. This guarantee
only applies to rates indicated as "Special Internet
Rates." It does not apply to special events such as New
Year's, the Super Bowl, Mardi Gras, JazzFest, etc. To
learn more or to claim a guarantee, read below.
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FAQ - Frequently Asked Questions
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1. "What
are the requirements for claiming the Price Guarantee?"
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You must
have already booked a prepaid
reservation identified as a "Special Internet
Rate"
The completed
Price Guarantee form
must be submitted prior to the property's cancellation
deadline.
The
lower rate must be available for booking with identical
specifications of the original request (ex: same hotel,
same date and same room type).
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2. "If I
am able to confirm a lower rate, how do I contact you?"
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Fill out the on-line
Price Guarantee form.
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3. "When
can I expect to receive a response?"
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| We will
respond via email within 4 hours during regular business
hours, or if outside of regular business hours, we will
reply the next business day. |
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4. "How is
my credit issued?"
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| Credit
is issued directly to the credit card provided at the
time of booking. The credit will usually appear on your
statement within 7-10 business days. |
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No Hidden Fees |
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> Final price stated on your confirmation page is the actual
price you're going to be billed with no extra fees added or
'fine prints'. |
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Customer Care /
Support Department - always open |
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> Our team is available worldwide 24 hrs a day, every
day, all year - Contact us anytime
You can
request support
online or by phone.
We speak your
language - just select the desired option when calling and
an operator will respond your call (no waiting for hours).
Telephone assistance - worldwide 24/7/365 customer service
Call toll free in the US or Canada: 1-800-780-5733
or in Europe: 00-800-11-20-11-40
worldwide number: (+) 1-800-780-5733 (normal international
rates apply)
>>
when asked use discount code
94779 in order to
take advantage of the internet only rates.
[
CUSTOMER CARE
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Total security |
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Is it safe to
use my credit card?
Yes. We take this matter very seriously. To ensure
your security, Travelton reservation process utilizes a
secure commerce server, which encrypts the credit card
number and encodes it into a non-usable form.
Creadit card details are encrypted in such way that nobody,
apart the receiver will be able to read your details.
Protocols/methods used for encryption are the same that most
world top organizations, including some government agencies,
use. |
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Travelton.com is
in the travel business, not the spying business. We
will not ask you for information that does not have a
purpose and we will not require information to be disclosed
that is not absolutely necessary. We will not sell your
personally identifiable information to others. Whether you
travel the Web or travel the world, Travelton.com wants you
to always be safe! |
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More choices
worldwide |
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With Travelton
you'll be able to access, compare and book more than 45.000
destinations worldwide and take advantage of the best
internet rates. Do you know Expedia, Hotels.com,
TripAdvisor, Ca Hotels, HotWire ? We've got those as
well.
We also offer you free destination guides (yes,
even if you decide not to book with us) with integrated
reviews from TripAdvisor.
Database updated
daily | Instant availability check |
Instant confirmation. |
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Carbon neutral
policy |
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We are very
aware of the need to act in a responsible and eco friendly
way. We have developed policies to ensure we ''do our bit''. |
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